How we keep your records confidential

Everyone working within the NHS has a legal duty to keep information about you confidential. Anyone who receives information from us is also under a legal duty to keep it confidential.

You may be receiving care from other organisations as well as the NHS (like Social Services).  We may need to share some information about you so we can all work together for your benefit.

We will only ever use or pass on information about you if others involved in your care have a genuine need for it.  We will not disclose your information to third parties without your permission unless there are exceptional circumstances, such as when the health or safety of others is at risk or where the law requires information to be passed on.

We are required by law to report certain information to the appropriate authorities. This is only provided after formal permission has been given by a qualified health and social care professional.  Occasions when we must pass on information include:

  • where we encounter infectious diseases which may endanger the safety of others, such as meningitis or measles (but not HIV/AIDS)
  • where a formal court order has been issued

We may share information with:

  • Clinical Commissioning Groups
  • NHS Hospitals and clinics
  • General Practitioners (GPs)
  • Ambulance Services

Your information may also, subject to strict agreements, be shared with:

  • Social Services
  • Education Services
  • Local Authorities
  • Voluntary Sector Providers
  • Private Sector Providers
  • Police