Police Domestic Violence Units

Liverpool

Merseyside Police family crime investigation unit. Tel: 0151 709 6010

Homeless Families Tel: 0151 233 3027 or freefone 0800 731 6844

Social Services. Liverpool Careline Tel: 0151 233 3700 (24 hours)

Liverpool City Council Domestic Violence Helpline (24 hour seven days a week service). Tel: 0800 731 1313

 

Sefton

Sefton Domestic Violence Police Unit. Tel: 0151 709 6010

Homelessness Team. Tel: 0151 934 3541

Sefton Area Children’s Services. Tel: 0151 934 3737/3691/4498 Out of Hours: 0151 920 8234

 

Knowsley

Knowsley Domestic Violence Unit Tel: 0151 709 6010

Homelessness Team Freefone: 0800 694 0280 (24 hours)

Knowsley Council: 0151 443 2600

 

Wirral

Wirral Police Domestic Violence Unit. Tel: 0151 777 2689

Homelessness Team. Tel: 0151 666 5511

Social Services:office hours Tel: 0151 606 2006 or out of hours Tel: 0151 652 4991

 

Halton

Police referral unit. Tel: 01244 614 878

Homelessness team. Tel: 0151 442 2061

Office hours Tel: 01928 704 341 or out of hours. Tel: 01606 76611

 

Silent Solution System

The ‘Silent Solution’ system is used to ensure that the police are aware when someone is in need of urgent help but cannot speak. There has been a substantial amount of coverage about this in recent weeks, most notably in relation to its use in cases of domestic abuse. To ensure they get the right support, those in need of urgent police help must:

  • Dial 999
  • Listen to the questions
  • Respond by coughing or tapping the headset if they cannot easily speak
  • If prompted, press 55 and you will be put through to the police.

Silent Solution is a useful way for victims of domestic abuse to contact the police. It is vital that people are aware of how it works so that they are able to get the right support. Further info: https://www.policeconduct.gov.uk/news/national-campaign-raise-awareness-silent-solution-system