Support in your area

General Help

Benefits, Pensions and Financial Help

Lasting Power of Attorney, a legal document that allows you to appoint a person you trust to make decisions on your behalf when you are not able to do so. You will need a special form which can be obtained from a solicitor or law stationer.

Dementia UK runs a national helpline and email service Admiral Nursing DIRECT, which is for family and professional carers, people with dementia and those worried about their memory. For information about the North West please contact The Dementia Pioneer Tel: 020 7874 7200 Info@dementia.org

Merseyside Fire and Rescue Service offers a home fire safety check  and advises on how to make simple changes to reduce the risk of fire, 0151 296 4000

RADAR – the largest disability campaigning organisation in the UK, RADAR runs a national key scheme for toilets for disabled people. Disability Rights UK, 12 City Forum, 250 City Road, London, EC1V 8AF 020 7250 3222

The Alzheimers Society has a range of fact sheets.

Continence Service – Provides information, support and advice for people experiencing problems with their bladder.  Referrals are made through your own GP. 

Help for families in Liverpool

Housing Benefit and Council Tax benefit – People who have dementia, and those who care for them, may be entitled for relief on their council tax and housing benefit.

Age UK Merseyside – is an independent registered charity that provides information and advice on benefits, pension, legal matters, housing and advocacy. 5 Bold Street, Liverpool, L1 4DJ, Tel: 0151 707 7020

Support for people with dementia and carers

Alzheimer’s Society Liverpool provides information, advice and support for people living with dementia, their cares and families.  Services include:

  • A range of fact sheets and information leaflets on dementia and related subjects
  • Dementia support workers who can visit at home and provide personalised advice and support
  • Telephone advice
  • A variety of support and activity groups throughout Knowsley for people living with dementia and carers
  • Informal self help groups ‘Dementia Cafes’.

Neurosupport Centre, Norton Street Liverpool L3 8LR, 0151 298 2444 Liverpool@alzheimers.org.uk

Blue Badge Scheme offer parking concessions to some people who are disabled, although having a diagnosis of dementia does not automatically mean you will be issued with a blue badge. Contact The Blue Badge Helpline0844 463 0213, www.liverpool.gov.uk

Citizen’s Advice Bureau is an independent free service that offers help and advice with legal, money matters and other problems. 2 Newtown Gardens, Liverpool L32 8RR, 0845 122 1300 www.citizensadvice.org.uk/  or www.liverpoolcab.org

Live Well Liverpool hosts dementia advice and information for Liverpool

Counselling Services Liverpool can be accessed via your GP

Age Concern Liverpool & Sefton provide extensive information and support 0151 330 5678

Home Care  Liverpool Social Services can direct and advise you on all aspects of care at home including day care and respite care. Careline 0151 233 3800 www.liverpool.gov.uk

Admiral Nurses provides support to a carer or person who is a beneficiary of the British Legion. More information can be found through their free online help service or by ringing 0808 802 8080. 

Liverpool Advocacy and Information

Healthwatch Liverpool provide a directory of Services 0300 77 77 007 (costs same as local landline) Enquiries@heathwatchliverpool.co.uk www.healthwatchliverpool.co.uk

Liverpool Carers Centre may be able to support you in your role.

Liverpool Carers Centre, Local Solutions, Mount Vernon Green, Hall Lane, Liverpool

L7 8TF 0151 709 0990

Help for families in Sefton

Housing

People who have dementia, and those who care for them, may be entitled for relief on their council tax and housing benefit.

Housing Benefit and Council Tax Benefit,  Sefton Council, Finance Department, PO Box 2, Bootle, Merseyside0151 140 0845

or

One Stop Shop (Southport), Cambridge Arcade, Southport, Merseyside, PR8 1DA 0845 1400 8845

Alzheimer’s Society Sefton provides information, advice and support for people living with dementia, their cares and families.  Services include:

  • A range of factsheets and information leaflets on dementia and related subjects
  • Dementia support workers who can visit at home and provide personalised advice and support
  • Telephone advice
  • A variety of support and activity groups throughout Knowsley for people living with dementia and carers
  • Informal self help groups ‘Dementia Cafes’.

Alzheimer’s Society, Suite 5, Gordon House, 3-5 Leicester Street, Southport, Merseyside PR9 0ER, 01704 539 967 southport@alzheimers.org.uk

Age UK 93 Tulketh Street, Southport, Merseyside PR8 1AW01704 542993 www.ageconcernliverpool.org.uk                                                                     

Blue Badge Scheme helpline 0844 463 0213

Citizen’s Advice

Goddard Hall , 297 Knowsley Road, Bootle, Liverpool L20 5DF

Maghull Town Hall outreach: Hall Lane, Maghull, Merseyside L31 7BB 0151 288 5683

Southport: 24 Wright Street, Southport, Merseyside PR9 0TL, 01704 385627

Continence Service provides information, support and advice for people experiencing problems with their bladder.  Referrals are made through your GP.

Home Care a number of agencies can help with personal care tasks. Contact Sefton Social Services for further information www.sefton.gov.uk

Liverpool Disabled Living Centre for advice about mobility aids, wheelchairs and personal scooters (private or NHS) Lifehouse, Summers Road, Brunswick Business Park, Liverpool L3 4BL 0151 296 7742 liverpoollifehouse.org/.../liverpool_disabled_living_centre.asp

Feel Good Factory The older person’s project supports people in their own home and through activities in the centre. 0151 291 8010 or 0151 291 8011 www.feelgoodfactory.org.uk

Sefton Carers Centre A one-stop shop of services providing support advice and assessment for carers, help filling in forms and writing letters,  complementary therapies, support groups, activities and training, advice and support on flexible accessible break scheme, emergency respite team, carers emergency card, welfare benefits advice, carer telephone helpline, advocacy support team, carers’ forum, direct payments and voucher schemes. 27-37 South Road, Waterloo, Merseyside, L22 5RF, 0151 288 6060 www.sefton-carers.co.uk

Help for families in Knowsley

Housing People who have dementia, and those who care for them, may be entitled to relief on their council tax and housing benefit. One Stop shop, Cherryfield Drive, L32 1TX Tel: 0151 489 6000 www.knowsley.gov.uk

Age UK Knowsley and West Mersey – is an independent registered charity that provides information and advice on benefits, pension, legal matters, housing and advocacy.  Tel: 0151 290 3195 www.ageuk.org.uk/knowsleyandwestmersey/

Support for people with dementia and carers Alzheimer’s Society Knowsley provides information, advice and support for people living with dementia, their cares and families.  Services include:

  • A range of factsheets and information leaflets on dementia and related subjects.
  • Dementia support workers who can visit at home and provide personalised advice and support
  • Telephone advice
  • A variety of support and activity groups throughout Knowsley for people living with dementia and carers
  • Informal self help groups ‘Dementia Cafes’.

Alzheimer’s Society, 168 Dragon Lane, Whiston, L35 3QY, 0151 4264 433, Knowlsey@alzheimers.org.uk

Knowsley Admiral Nurses cover Knowsley Borough

Knowsley Health and Wellbeing Puma Court, Kings Business Park, Prescot, Merseyside, L34 1PJ, 0151 244 4369

They have an open referral system. Referral forms can be emailed if encrypted, faxed or received verbally face to face or by telephone. The carer of the person with dementia must reside in the Knowsley area and be registered with a Knowsley GP.

Blue Badge Scheme-  offer parking concessions to some people who are disabled. The Blue Badge Helpline 0844 463 0213 knowsley.gov.uk/residents/roads-and.../blue-badges.aspx

Citizen’s Advice Bureau – is an independent free service that offers help and advice with legal, money matters and other problems.2 Newtown Gardens, Liverpool L32 8RR, 0845 122 1300

Counselling Services Knowsley Talking it Over with Somebody provides a list of counselling supports for life issues which service users and carers can access. www.knowyourcare.co.uk/.../talking-it-over-with-someone.aspx

Home Care Knowsley Social Services can direct and advise you on all aspects of care at home including day care and respite care. One Stop shop, Cherryfield Drive , L32 1TX, 0151 489 6000 www.knowsley.gov.uk

Memory Lane- Knowsley Dementia Care Support Provides emotional and practical support to carers - respite groups, functions, advice. 07900692058 or 07858032400

Knowsley Pensioners Advocacy and Information Advocacy, including dementia advocacy, and support  to enable older people to obtain their full rights as citizens, so enhancing their quality of life. Independent advocacy, welfare rights, Trader Approved Scheme, Befriending, signposting, and an advocacy hub.www.kpais.co.uk/

Knowsley Directory of Dementia Services http://www.housingcare.org/service/list/s-128-dementia/l-87-knowsley.aspx

Outreach for Older People Project is an information pack which can be downloaded from the website giving a wealth of useful information and contact numbers. www.kopv.org.uk/wp-content/uploads/.../OOP-book-final-pdf-0910.pdf

Knowsley Carers Centre aims to make a positive impact on the lives of anyone who lives in the Borough, who cares or has cared for a relative, friend or child who cannot manage without their help. Knowsley Carers Centre promotes understanding, honesty and respect for anyone who has caring responsibilities, 143 Bewley Drive, L32 9PE, 0151 549 1412 www.knowsleycarers.co.uk