Information for visitors to our Whalley sites
It’s important for service users keep their links to families and carers and we want to ensure you are made welcome. Please contact us with any queries ahead of your visit and speak to the Ward Manager Duty Nurse, Clinical Nurse Manager or the Customer Services Manager.
Finding us in Whalley
Our main site and administrative offices are just north of the village of Whalley in the Ribble Valley, about 7 miles drive from Blackburn and 5 miles south of Clitheroe. Our post code is BB7 9PE.
There are signs for the site in Whalley. We are just off the B6246 Mitton Road.
From the junction on Mitton Road the access is along a short road with speed humps. Just before the site barrier, drivers should turn left into the main visitors’ car park. There are disabled bays there and also clearly marked within the main site itself. To use these, you will need to first register your vehicle with our facilities team so the barrier recognises your registration plate. Most of our site has flat access and you can avoid the steps to the main reception by following the signs.
Whalley railway station on Mitton Road is about 10 minutes’ walk from the Trust entrance and provides a link to Clitheroe, Manchester and other locations. Whalley has bus services from Blackburn, Clitheroe and other towns, as well as express services from Preston. Many of the local buses go through the centre of Whalley which is a 15 to 20 minute walk from our main entrance. Service 25 (Clitheroe to Blackburn) goes past our main entrance six days a week.
What can/can't I bring on site?
Visitors to secure parts of the site must hand in certain items. These are clearly listed at the entrances and include cameras, solvents, telephones and lighters. Other banned or controlled items may apply – you'll discuss this with a member of staff as you come into the units. Visitors and staff in secure areas will pass through security 'airlocks' to be checked for items before entering. We use CCTV to assist with the safety of all parties on our site.
Gifts for service users
You may wish to bring a gift for your relative or friend. This might be money, foodstuffs or clothing. Please check directly with the ward regarding any specific guidelines as to what items are permitted within that service area. All gifts must be handed to the ward staff on your arrival.
Guidance for visitors who are under 18
The Trust recognises that facilitating child contact with their parent or a key family member wherever possible is extremely important. Children will first need to undergo an assessment to ensure that the proposed visit is in the child’s best interest. We will need at least five working days' notice. You can discuss this with the Trust's social work team.
Herbstones restaurant is open on weekdays and the conservatory annex with its food machines and microwave is always open. There are toilets clearly signposted for public use.