Single Point of Contact - Nurse led contact centre

We are an established, innovative team of nurses and call handlers responsible for facilitating discharges into community settings. We try to signpost patients and health professionals to the appropriate setting. We work 365 days a year from 8am to 9pm (although some services lines operate different hours)

Our Unplanned Care Direct (UCD) service provides an administrative service for a wide range of referrals into acute Hospitals (Royal, Aintree, Whiston and Southport). It will also provide alternatives to hospital admissions and accident and emergency attendance by offering appropriate community or outpatient pathways to health and social care professionals across Liverpool, Knowsley and South Sefton.

Contact us on 0300 323 0240