Old Swan NHS Walk-in Centre

Old Swan Walk-in Centre provides consultations, advice and treatment for minor injuries and illnesses, examples include: minor infections and rashes, stomach upsets, superficial cuts and bruises, strains and sprains, coughs, colds and flu-like symptoms. Also provided is emergency contraception and advice and Chlamydia screening for under 25s.

After booking in at reception you will be seen by a triage nurse who will assess the priority of your condition and ensure you are safe to wait in the department.

According to your priority you will then receive a more detailed consultation from another Nurse Practitioner.

We aim to see all patients as quickly as possible, however please bear in mind that waiting times will vary according to the number of patients booking in at any one time.

Patients will be seen in order of priority and not necessarily in order of arrival and booking in.


Please note that assessment for X-Rays are offered following assessment from a Nurse Practitioner, referrals will then be made to one of the following;

  • The York Centre, Smithdown Road - Monday to Friday, 8.30am to 5.00pm (last X-ray at 4.45pm)
  • South Liverpool Treatment Centre - Monday to Friday, 8.30am to 5.00pm
  • Litherland Town Hall - Monday to Friday, 8.30am to 7.00pm

Find Us

Old Swan NHS Walk-in Centre
Crystal Close, St Oswald Street, L13 2GA
Tel: 0151 247 6700

Opening Times

8.00am to 8.00pm; seven days a week


The service is self referral. Patients can attend any Walk-in Centre. No appointment is necessary.

D-Dimer Testing

From 2 December 2019, the D-Dimer Testing service will be available at Garston Walk in Centre (South Liverpool Treatment Centre), Church Road, as well as Old Swan Walk in Centre. If you need to refer a patient for a D-Dimer Test and assessment please call Single Point of Contact: 0300 323 0240.  Patients will be offered an appointment at their preferred choice of the two sites.