This accessibility statement applies to the Mersey Care NHS Foundation Trust website, and any sub domains of the website. 

Mersey Care want as many people as possible to be able to use the website. For example, that means you should be able to:

  • Change colours, contrast levels and fonts
  • Zoom in up to 300% without the text spilling off the screen
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

Mersey Care have also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.

Mersey Care is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Accessibility toolbar

Located at the bottom of every page is our accessibility toolbar, labelled 'Show accessibility tools' which toggles to ‘Hide accessibility tools’ to stop it from being visible. 

Click on the toolbar to view various accessible options, including:

  • Text size
  • Contrast
  • Google translate (we cannot guarantee the accuracy of the translation).

Extent of accessibility

Mersey Care has undertaken extensive accessibility testing of the general functions of the website. Not all elements, pages and individual products are fully accessible.  For example, PDF documents can be difficult for some users who rely on assistive technology.  Some of our PDFs and word documents are essential to providing our services.  For example, we have PDFs with information on how users can access our services, and forms published as word documents. 

Mersey Care endeavor to ensure any new PDFs or word documents published will meet accessibility standards.

Feedback and contact

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille you can request these through the contact us page, use the email icon on the right side of every page, or email the Communications team directly: