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You have been referred to St Helens Musculoskeletal Service by your GP to provide you with more specialist care.

Our service consists of a number of professionals who are dedicated to providing high quality care to patients within St Helens.

The team has looked at your referral and you have been given a clinic appointment to ensure that you are seen by the most appropriate practitioner for your condition. This is based on the information provided to us by your GP. You may be seen by:

  • A physiotherapist
  • A podiatrist or chiropodist
  • An advanced physiotherapist with specialist assessment and screening skills

Your appointment

Clinics are held across the borough and we have made every attempt to provide you with an appointment at a clinic near to where you live, however, attendance at some clinics may involve travelling to another location in the St Helens area. Your appointment may be face to face, by telephone or via video consultation

Your appointment is enclosed with this letter. Please bring all current medications with you.
If you need to cancel your appointment please call us on 01744 415 570.

Managing your condition

After the assessment, the most appropriate way of managing your condition will be discussed with you. This may include:

  • Physiotherapy
  • Advice and discharge
  • Injection clinic
  • Referral to an orthopaedic, rheumatology or neurosurgery clinic within a hospital of your choice
  • Pain clinic referral
  • specialist physiotherapy clinics for a second opinion

After your clinic visit

After your clinic visit, your doctor will receive a written report. This will include details of your assessment and information on the management of your condition.

If you require further investigations or treatment, you will receive a follow up appointment in clinic. Once you have been discharged from clinic, you can be confident that all available methods of treatment that are appropriate for your condition have been made available to you.

Location

We currently offer appointments in St Helens at locations in the borough. For more information visit our website.

Our patients matter

Mersey Care NHS Foundation Trust listens and responds to patients and their carers to help improve the services we deliver.

If you have any comments, compliments or concerns you can speak with a member of staff or contact our Patient Advice and Liaison Service (PALS) and Complaints Team.

Mersey Care NHS Foundation Trust
V7 Building
Kings Business Park
Prescot
Merseyside
L34 1PJ

Telephone: 0151 471 2377 - freephone: 0800 328 2941

Email: palsandcomplaints@merseycare.nhs.uk

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Approval date: 2 June 2025

Review date: 2 June 2026

Version number: 1

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