Service available in:

We have walk-in centres across Liverpool, Knowsley and South Sefton. To minimise social contact, keep you safe and to reduce your waiting time, you can book an appointment in advance by calling the relevant number from the drop-downs below.

Choose your local walk-in centre for further details on what the service offers and how to access the telephone triage and appointment system.

If have have tested positive for COVID-19, have symptoms or come into contact with someone who has symstoms, it's vital that you call in advance.

Our Walk-In Centres (check each page for information specific to that site):

There is a telephone triage and appointment system at each of our Knowsley Walk-In Centres to minimise social contact and keep you safe. Please make sure you book an appointment in advance.

Our Knowsley Walk-In Centres

Liverpool Walk-In Centres now have a telephone triage and appointment system to minimise social contact and keep you safe. Please book an appointment before visiting one of our Walk-in Centres by calling 0300 100 1004.

The three operational Liverpool NHS walk in centres now have an advanced paediatric or general paediatric nurse on duty at each site. This clinical enhancement means regardless of which NHS walk in centre parents and carers are directed to for treatment and care of under 16 year olds, children will be seen by a specialist children’s nurse.

Our Liverpool Walk-In Centres

Please note that the city walk-in centre based at the Beat, 6 David Lewis St, Liverpool, L1 4AF, is temporarily closed.

We now have a telephone triage and appointment system to minimise social contact and keep you safe. Please book an appointment before visiting Litherland Walk-in Centre by calling 0151 475 4667.

What our Walk-In Centres do

Our Walk-In Centres provide consultations, advice and treatment for minor injuries and illnesses.

These include:

  • Infections and rashes (N.B. if measles is suspected, you are advised to stay at home and phone your GP or NHS 111 for advice)
  • Coughs and flu-like symptoms
  • Ear ache and sore throats
  • Cuts and bruises
  • Minor burns and strains 
  • Emergency contraception and advice 
  • Insect and animal bites
  • Stomach aches and upsets
  • Urine infections
  • Minor new eye problems.

Please consider visiting a walk-in centre before attending accident and emergency (A&E) with a minor injury or illness. A&E departments are for serious and life threatening injuries only.

Is the Walk-In Centre the best option?

If you're not sure if a walk-in centre is the best option for you, you can contact NHS 111 for advice. NHS 111 is available 24 hours a day; 365 days a year for any medical help which is needed fast, but is not a 999 emergency. Calls are free from landlines and mobile phones.

You should still dial 999 as normal in a medical emergency.

We encourage everyone to make sure they choose the right NHS service to get the right treatment. Below is a list of options available depending on your medical need:

  • Self-care - This is the best choice to treat minor illnesses and injuries. A large range of common illnesses and injuries can be treated at home or simply with over-the-counter medicines and plenty of rest.
  • NHS 111 - If you’re not sure what to do and need medical advice fast, call 111 for free! There is also the online version at www.111.nhs.uk
  • Pharmacists (chemists) - Are a great source of health care advice and information. They are experts in medicines and will help you decide if you need to see a doctor.
  • GPs - Can help if you have an illness or injury that won't go away and any long standing condition. Otherexamples may include vomiting, ear pain, stomach ache and back ache.
  • A&E or 999 - Is for life threatening situations and emergencies, such as choking, chest pain, sever difficulty breathing, blacking out and blood loss.