We care
You may be here because you have received a text message from us which has been sent because you’ve been to see or have spoken to one of our services.
You may be here because you are looking for some support and have found these pages through your internet search.
However you’ve ended up here, we want to let you know that we care and would like to help.
It may be hard for you to think about or know what can be helpful to you at the moment. It will all depend on how you are feeling right now but we have put together some resources and website links that we hope you will find supportive and useful.
Our self help guides cover a wide range of topics to help and support you with the things that may be affecting you in your life. These are also available in audio format.
You can find these on our self help webpages.
Crisis Support : Mersey Care’s 24 Hour Response Team for Young People
When a child or young person is in emotional or mental health crisis, timely support can make all the difference. That’s why Mersey Care’s 24-hour response team is here - providing urgent care and reassurance to young people up to the age of 18 across Halton, Knowsley, St Helens, and Warrington.
Whether a young person is struggling with emotional distress, behavioural challenges, or mental health difficulties affecting their school, family or social life, the team is ready to respond. There’s no wrong front door - emergency referrals are welcomed from professionals, parents, carers, and the young people themselves.
What the team offers:
- Emergency assessment within four hours, including risk evaluation and safety planning
- Brief intervention and home treatment to stabilise and support recovery
- Advice and consultation for families, schools, social care and other professionals
This service ensures that children and young people in crisis are not alone. The team works collaboratively with families and professionals to keep young people safe and supported.
If you or someone you know needs urgent mental health support, call NHS 111 and select the mental health option.
You can also access NHS 111 online via: 111.nhs.uk. If you aren't able to make the call yourself, anyone can call on your behalf.
If you’re deaf or have hearing loss, please use the following link to be connected to a local crisis service: NHS 111 – British Sign Language (BSL) Service
You can also contact the Crisis Response Team directly on 01744 415 640
There is a range of guidance and resources for professionals working to support children, young people and families with self harm and suicide prevention. These include child friendly safety plans, coping strategies and apps to support wellbeing.
For further information to help you understand or cope with suicidal feelings, please take a look at suicidal feelings webpages.
Have a look at our safety planning pages for information about safety planning and advice to support you to develop your own, personalised safety plan.
