As NHS England's first anti-racism framework, the Patient and Carer Race Equality Framework (PCREF) aims to help NHS mental health trusts and service providers to improve services for people from diverse ethnic, racial and cultural backgrounds.
The PCREF focuses on equity, anti-racism, and co-production to build trust and make sure our patients, service users, and carers remain at the heart of everything we do.
It outlines the rules and regulations for promoting mental health equality and will help Mersey Care and other providers meet our obligations as well as support for Care Quality Commission inspections.
- Recognising and challenging racial inequalities within services
- Opportunities for open and honest conversations about race and health inequalities to create meaningful change
- Listening and understanding what works best for our black and multi ethnic minority communities
- Working together towards making sure our services see positive improvements to meet the needs of our communities
- Adapting our services to meet the needs of the people and communities we serve.
The Patient and Carer Race Equality Framework is about working in partnership with:
- Our black and other minority ethnic communities
- Patients, service users, carers and their families
- Voluntary organisations and other public service providers.
Working in partnership we can make fundamental improvements within our Trust.
How can I get involved?
This is not just another initiative; it’s all about changing the way NHS mental health services work and making sure minority ethnic communities are heard and have influence over how services are designed, delivered, and improved.
We want to encourage our patients, service users, carers, families, community and voluntary organisations, governors, staff and members of the public to get involved.
Everyone has a role to play in making PCREF work. We want to hear about your lived experience, past and present, to create better outcomes.
- If you are a patient, service user or carer, your lived experience is vital in shaping improvements. Your voice matters, and we want to make sure it leads to action
- If you work in mental health services, PCREF is about adapting the way you work, challenging biases, and making sure care is equitable for all
- If you are a community partner, voluntary organisation, or stakeholder, your collaboration is key in holding services accountable and driving change
To get involved contact - Engagement