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Who we are

We provide specialist assessment, advice and support for people who have problems with their speech and language. This includes problems with communication, swallowing, stammering and voice difficulties.

We work with patients to help manage and minimise the impact these difficulties can have on their day-to-day lives. 

We visit patients in their own homes and also deliver services from the following clinics within the community:

  • Newton Community Hospital
  • Prescot Primary Resource Centre
  • St Chad's Centre

We also work with service users in the Trust's mental health inpatient wards in Knowsley.

Our service is here to help people age 16 and over with speech and language problems. To access our service, you will need to have a Knowsley GP or be staying in one of our mental health inpatient wards in Knowsley. 

One of our speech and language therapists will meet with you and talk to you about your medical and social history, and your current difficulties and how they are affecting you. We may need to carry out an assessment to help us work out how we can best meet your needs.

Referrals for dysphagia (eating, drinking and swallowing difficulties) are made using the team referral form and are accepted from GP's consultants, other health professionals and nursing homes that have been trained by the service.

Referrals from health professionals for communication, voice and stammering can also be made using the team referral form and are accepted by any health professional.

Self-referrals are accepted for communication, voice and stammering by the patient, family member or carer and are accepted by telephone to the service on 0151 244 3383.

Communication Matters - www.communicationmatters.org.uk