You have the legal right to choose a GP practice that meets your needs.

Before deciding, consider comparing GP practices based on their facilities, services, accessibility, and performance. It can also be helpful to ask friends, family, or others you trust for their recommendations.

GP practices are required to accept you unless they have valid reasons to refuse. These reasons cannot be based on factors such as race, gender, social class, age, religion, sexual orientation, appearance, disability, or medical condition. If a practice does refuse, they must provide written reasons for their decision.

A GP practice may decline your registration if:

  • They are at full capacity and cannot take on new patients.
  • You live outside their designated practice boundary.
  • Your specific circumstances make it impractical to register with a practice far from your home.

Once you have chosen a practice, you’ll need to formally register by completing a registration form (GMS1). These forms are available at the practice or can be downloaded from the GOV.UK website. Some practices may use their own versions of the form.

After submitting your form, NHS England will transfer your medical records to your new practice and send you written confirmation of your registration.

For more details and to search for GP practices in your area, follow the link below:

Find out more details and search for GP practices in your area. 

A&E

Accident and Emergency (A&E) is a hospital department that provides urgent care for serious or life-threatening injuries and medical emergencies.

To find your local A&E please visit the link below:

NHS 111

The NHS 111 is the phone number to call if you a concerned about your health and have a general question about health concerns and you are not sure about what to do.

NHS 111 also have an online service you can access. You can access this by following the link below:

Urgent treatment centres

Urgent Treatment Centres (UTCs) and walk-in centres (WICs) provide care for minor injuries and illnesses that are not life-threatening but require immediate attention, such as sprains, minor cuts, or infections.

999

999 is the emergency phone number in the UK for immediate assistance from ambulance, police, fire, or other emergency services in life-threatening or urgent situations. If you need more information on 999, you can visit the link below:

Pharmacy

Pharmacies are healthcare providers where you can get expert advice, medications, and treatments for minor illnesses, as well as services like vaccinations and health check-ups. You can set a nominated pharmacy that your prescriptions get delivered to via your GP or NHS app. To find your local pharmacy, please visit the link below:

NHS App

The NHS App is a secure way to access a range of NHS services, including booking GP appointments, ordering repeat prescriptions, and viewing your medical records, all from your smartphone or device. For more information, please visit the link below:

Free or reduced price healthcare costs

The NHS low-income scheme  allows a person on low income to apply for help with dentist, options, prescriptions etc. This is based on how much you earn from a job or student finance and may cover the whole cost.

If approved, you will be sent a form which will show your entitlement.

An NHS Prescription Prepayment Certificate (PPC) in England helps you save money on prescription costs by covering all your NHS prescriptions for a fixed period, either 3 or 12 months, for a set fee.