Open and honest
As a Trust, we have made the commitment to be more open and honest with our patients, visitors, staff and the general public. We believe that this is how a modern NHS Trust should be - open and accountable to the public and patients, and always driving improvements in care.
To ensure that the public and patients know how we are performing as a Trust, we are one of a number of NHS organisations who have pledged to be part of the Open and honest care: driving improvement programme.
This programme supports organisations to become more transparent and consistent in publishing safety, effectiveness and experience data; with the overall aim of improving practice and culture.
Each month, we will publish data on a set of patient outcomes, and patient and staff experience.
We will also share what we have learned with other care providers in our area to identify where changes can be made to further improve care.
If you would like more information about the trust Mersey Care NHS Trust, please contact the Communications Team on 0151 471 2336 or email the team.
To help make sure our information is as accessible as possible, and to support involvement in our work - we make every effort to use plain English wherever possible.
To further aid understanding about our work, please find a glossary of commonly used abbreviations and NHS specific language.
Our annual report covers all aspects of what we do and the progress we have made with delivering services.
CQC update their profiles of care services for older people in every local authority in England. The reports are available to download.
CQC reports
Wavertree Bungalow Report 2023
Care Quality Commission Registration
Mersey Care Clinical Strategy 2020 to 2024
Our new Clinical Improvement Plan is being developed and will be published later this year.
Our Board of Directors meet every other month to discuss the Executive Performance Report. You can access each month's report below:
2022-2023
An independent investigation into the care and treatment of Mr E
Full report into the independent investigation (published April 2023)
You can read the full report and the Lessons Learned Bulletin on the NHS England website.
An independent investigation into the care and treatment of mental health service user Ben
Executive Summary Report - published February 2023
An independent external quality assurance review following an independent investigation into the care and treatment of David
Assurance review report – published August 2021
An independent external quality assurance review following an independent investigation into the care and treatment of a mental health service user A in St Helens.
Read the full report of the independent investigation report
Read the assurance statement here.
An independent external quality assurance review following an independent investigation into the care and treatment of a mental health service user (Mr S) in Liverpool
Independent investigation into the care and treatment of Patient R in Liverpool and surrounding area
Full report of the independent investigation into the care and treatment of Patient R
Independent report on the care and treatment of Mr M
Full report of the independent investigation into the care and treatment of Mr M
Independent investigation into the care and treatment of Leslie Gadsby, referred to as Mr Y
The report was asked to examine a set of circumstances associated with the deaths of Mr and Mrs Y Senior, the parents of Mr Y, who were killed by Mr Y on 19 February 2004 and 30 March 2010 respectively.
Executive Summary of the independent investigation into the care and treatment of Mr Y
Full report of the independent investigation into the care and treatment of Mr Y
Investigation into allegations relating to Jimmy Saville at Moss Side Hospital
The Learning Disability and Autism strategic plan is developed in collaboration and written with people with a learning disability and autistic people, family members, carers, staff and stakeholders.
The Medicines Optimisation Strategic Plan for 2024 to 2028 has been launched. Medicines are the most commonly used healthcare intervention and nearly all services in the Trust will have some contact with medicines.
We know getting medicines right is a key priority for patients, service users and our regulators. This plan is our roadmap to excellence in our use of medicines.
If you have any questions or would like more information, please contact Lorraine Prescott, Chief Pharmacist Lorriane
Mersey Care's Magazine is for the whole community produced by the Communications Team.
Modern Slavery Statement
Mersey Care NHS Foundation Trust is committed to improving our practices to combat slavery and human trafficking. We are fully aware of our responsibilities we have towards patients, service users, employees and the local community.
Our Modern Slavery Act Statement 2023 to 2024 can be read in full here.
The People and Culture Plan 2022 to 2025 explains how Mersey Care supports its workforce to ensure the Trust remains an encouraging and innovative place to work.
Liverpool Community Health Quality Report 2017-18 As of 1 April 2018, Liverpool Community Health NHS Trust staff and services transferred to Mersey Care NHS Foundation Trust.
Independent Authors' Assurance Report
Independent Authors' Limited Assurance Report
Mersey Care’s strategy is to pursue clinical excellence, population health and integration in our services, and to develop a deep understanding of the people and communities we serve in order to identify new ways to improve our services in the future and help them live healthier lives.
Our Operational Plan 2023 to 2024 sets out our annual priorities to move us closer to achieving our vision. This year, we will balance operational excellence in our services today, whilst making opportunities to get ahead for the future. This will enable our vision for perfect, whole-person care which helps people live happier, healthier lives.