Help Us Help You this winter

Our ‘Help Us Help You’ website page aims to give Cheshire and Merseyside residents advice and tips to support their general wellbeing during the colder months.

The web page, a one-stop shop for tips and advice about keeping warm, looking after your physical and mental health and when to go to A&E or ring 999.

Ambulance services, hospitals, walk-in centres and urgent treatment centres can get especially busy over winter. By choosing the right health service, you will help to relieve pressure whilst also being better placed to look after yourself and others.

Our urgent treatment and walk-in centres

Our videos have been designed to help ease the strain on services this winter and urge residents to go to their nearest walk-in centre (WIC) or urgent treatment centre (UTC) for non-emergency issues.

The five videos have been released to raise awareness on how to use these services and help ease the demand on A&E services during the winter months. The videos (see below) cover a number of different topics:

How pharmacies can help

Advice from a pharmacist

Pharmacists can offer advice on a range of illnesses, such as coughs, colds, sore throats, ear infections and aches and pains.

They can also give advice about medicines. This includes how to use your medicine, worries about side effects or any other questions you have.

If they cannot help you themselves, they can refer you to a GP or other health professional.