Date published: 30 November 2021

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27 AUGUST 2021



Visits to service users in our adult mental health and older adult/complex care mental health inpatient wards in Liverpool and Sefton must all be pre-booked.

All visits within these services are to be arranged directly with each inpatient area. Patients may be allowed more than one visit per week and more than visitor at a time, however this will need to be agreed in advance with the ward team. Children may also visit inpatient areas, but again this must be agreed in advance of a visit by the ward’s multi-disciplinary team, and they should be booked for designated family rooms.

All visits are dependent on availability of visitor slots and safe space in which to meet. This could mean the number of visitors and frequency may differ from ward to ward at various times depending on the space available (to safely socially-distance in designated visitor areas).

Visitors will be asked to complete screening questions both when booking a visit and on arrival at the ward for their visit. This process includes giving their full name and up to date contact details. This will be used to track and trace if there is an outbreak of COVID-19 on the wards.

Upon arrival at hospital, visitors should sanitise their hands and wear a face mask, which must be kept on at all times at hospital – face masks and sanitizer are available at the Reception (visitors may wear their own face masks if preferred). We would ask all visitors to support us in maintaining the health and safety of our patients, staff, and visitors.

Ahead of the 19 July date for the Government’s planned roadmap out of public restrictions, due to the current rate of community infections and presentation of COVID-19 across our region we will continue to restrict visiting to maintain patient safety and reduce the risk of spread within our hospitals, as well as maintaining a number of other measures aimed at keeping patients and staff safe.

Visitors should observe strict two metre safe distancing principles whilst moving around the Trust sites, wear face coverings and adhere to strict handwashing on entering and leaving the hospital and clinical areas.

The following standards should be observed:

  • A maximum of two visitors for patients at the end of their life
  • One carer supporting someone with mental health issues or dementia, learning disability, autism or other similar complex conditions where not being present would cause the patient to be distressed
  • In exceptional cases consideration will be given to individual requests following a comprehensive risk assessment.