What can you expect

Important things to remember

Our patients matter

Mersey Care NHS Foundation Trust listens and responds to patients and their carers to help improve the services we deliver.

If you have any comments, compliments or concerns you can speak with a member of staff or contact our Patient Advice and Liaison Service (PALS) and Complaints Team

Telephone: 0151 471 2377 
Freephone: 0800 328 2941 
Email: palsandcomplaints@merseycare.nhs.uk


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Approval date: 22 April 2026

Review date: 21 April 2027

Version number: 1