Family Help Assessment
Information about the Family Help Assessment process and how it can support families who need extra assistance.
- Support for families in Liverpool accessing assessments and help through local services.
- Support for families in Sefton who may need extra help, offering advice, assessments and local services for children and parents.
Guidance on how to report concerns about a child’s safety in Liverpool, with clear steps and support available.
If you are a member of the public and have a concern about a child at risk please contact children's social care on 0151 459 2606.
Information on raising concerns about a child or young person’s safety in Sefton, including how to contact local teams.
Members of the public can:
- Call Children's Help and Advice Team (CHAT) 0151 934 4013 (Monday, Tuesday, Thursday from 9am to 5:30pm
Wednesday, from 10:30am to 5:30pm (an answerphone service available from 9am to 10:30am) Friday from 9am to 4pm
- Contact the emergency duty team on 0151 934 3555 for urgent advice outside of office hours (from 5.30pm Monday to Thursday, and 4pm Friday, weekends and bank holidays)
- If you think a child is in immediate danger call for police assistance for Emergency Services please dial 999.