Opening hours standardised for same day urgent care services

Mersey Care has standardised the opening hours for its same day urgent care services across all eight of its urgent treatment and walk-in centres, including Halewood and Huyton.

From 22 September, all same day urgent care services will now be open from 8am to 8pm, 365 days a year. It should help to avoid any confusion among residents around different opening hours across the region.

Lee McMenemy, Mersey Care’s Divisional Director for Community Care, said: “Our urgent treatment and walk-in centres are a valuable community resource which we want people to access when they need them most. By standardising our opening hours, residents now have more flexibility and options available to them.

“If you need treatment for minor injuries and illnesses, you can head to any of our centres knowing all their opening hours are the same, so there should be no confusion. If you're in any doubt about which service to access, please visit NHS 111 online.”

Mersey Care provides urgent treatment and walk-in centres across Liverpool, Sefton and Knowsley and residents are encouraged to visit their local centre for urgent but non-life-threatening health concerns, such as minor cuts, burns, sprains, infections, and other ailments that require urgent attention.

Urgent treatment and walk-in centres deliver an important service to the communities they serve and Mersey Care provided 131,270 face to face appointments last winter (1 September 2024 to 31 March 2025), with 97% of patients all seen and treated within four hours.