Open and honest

​As a Trust, we have made the commitment to be more open and honest with our patients, visitors, staff and the general public. We believe that this is how a modern NHS Trust should be - open and accountable to the public and patients, and always driving improvements in care.

To ensure that the public and patients know how we are performing as a Trust, we are one of a number of NHS organisations who have pledged to be part of the Open and honest care: driving improvement programme. 

This programme supports organisations to become more transparent and consistent in publishing safety, effectiveness and experience data; with the overall aim of improving practice and culture.
Each month, we will publish data on a set of patient outcomes, and patient and staff experience. 

We will also share what we have learned with other care providers in our area to identify where changes can be made to further improve care.

If you would like more information about the trust Mersey Care NHS Trust, please contact the Communications Team on 0151 471 2336 or email the team.


To help make sure our information is as accessible as possible, and to support involvement in our work - we make every effort to use plain English wherever possible.

To further aid understanding about our work, please find a glossary of commonly used abbreviations and NHS specific language.

CQC update their profiles of care services for older people in every local authority in England. The reports are available to download.

CQC reports

CQC Report 2023

Wavertree Bungalow Report 2023

CQC Report 2019

CQC Report 2017

CQC Report 2015

Care Quality Commission Registration

Statement of purpose

Our Board of Directors meet every other month to discuss the Executive Performance Report. You can access each month's report below:

2022-2023

Month 10 (January 2023)

An independent investigation into the care and treatment of Mr E

Full report into the independent investigation (published April 2023)

You can read the full report and the Lessons Learned Bulletin on the NHS England website.

An independent investigation into the care and treatment of mental health service user Ben

Executive Summary Report - published February 2023

You can also read the Executive Summary Report and the Lessons Learned Bulletin on the NHS England website.

An independent external quality assurance review following an independent investigation into the care and treatment of David

Assurance review report – published August 2021

You can read the full independent investigation report (published June 2020) and associated action plans on NHS England and Improvement’s website.


An independent external quality assurance review following an independent investigation into the care and treatment of a mental health service user A in St Helens.

Read the full report of the independent investigation report

Read the assurance statement here.


An independent external quality assurance review following an independent investigation into the care and treatment of a mental health service user (Mr S) in Liverpool

Full report of the independent investigation into the care and treatment of a mental health service user (Mr S) in Liverpool

Statement from Mersey Care following the release of the independent report into the care and treatment of a mental health service user (Mr S)


Independent investigation into the care and treatment of Patient R in Liverpool and surrounding area

Full report of the independent investigation into the care and treatment of Patient R

Statement from Mersey Care following the release of the independent report into the care and treatment of Patient R now published by NHS England


Independent report on the care and treatment of Mr M 

Full report of the independent investigation into the care and treatment of Mr M

Statement from Mersey Care following the release into the independent report into the care and treatment provided.


Independent investigation into the care and treatment of Leslie Gadsby, referred to as Mr Y

The report was asked to examine a set of circumstances associated with the deaths of Mr and Mrs Y Senior, the parents of Mr Y, who were killed by Mr Y on 19 February 2004 and 30 March 2010 respectively.

Executive Summary of the independent investigation into the care and treatment of Mr Y

Full report of the independent investigation into the care and treatment of Mr Y

Statement from Mersey Care following the release of the independent report into the care and treatment provided to Leslie Gadsby now published by NHS England 


Investigation into allegations relating to Jimmy Saville at Moss Side Hospital

Mersey Care report into Savile Investigation

Mersey Care's Magazine is for the whole community produced by the Communications Team.   

Read the current issue of MC Magazine

Modern Slavery Statement

Mersey Care NHS Foundation Trust is committed to improving our practices to combat slavery and human trafficking. We are fully aware of our responsibilities we have towards patients, service users, employees and the local community.

Our Modern Slavery Act Statement 2023 to 2024 can be read in full here.

 

The People and Culture Plan 2022 to 2025 explains how Mersey Care supports its workforce to ensure the Trust remains an encouraging and innovative place to work.

Mersey Care’s strategy is to pursue clinical excellence, population health and integration in our services, and to develop a deep understanding of the people and communities we serve in order to identify new ways to improve our services in the future and help them live healthier lives.

Our Operational Plan 2023 to 2024 sets out our annual priorities to move us closer to achieving our vision. This year, we will balance operational excellence in our services today, whilst making opportunities to get ahead for the future.  This will enable our vision for perfect, whole-person care which helps people live happier, healthier lives.

Find out more on our website.