Service available in:

The Community Equipment service provides prescribed equipment to meet the needs of people who live or are a registered patient in Liverpool.

The service help people stay independent and mobile in their own homes, prevent untimely hospital admissions and support safe hospital discharges back into the community.

Areas service covers:

  • Equipment deliveries and collections
  • Equipment servicing
  • Specialist equipment (Special Panel)
  • Equipment repairs.

Accessing the service

Liverpool Community Equipment Service operates seven days a week at the following times:

  • Monday to Friday: 8am to 8pm
  • Saturday and Sunday:  9am to 5pm (Deliveries only)

Members of the public can ring Careline, Liverpool City Council's social care centre, on 0151 233 3091 to be referred to an occupational therapist. 

NHS and Social Services staff should contact the service directly via phone or email.

Community Equipment Service process referrals via a system called TCES. We no longer accept paper copy referrals.

Equipment collections 

Should you need to return your equipment please get in touch with the service directly on 0151 295 9816 to arrange a free collection.

Not returning your equipment costs more than £500,00 a year, call 0151 295 9816 to arrange a FREE collection.

Equipment maintenance

Equipment maintenance and repair line: 0151 295 8595 – please leave a message and someone will call you back.

Out of hours

In the event of an emergency out of hours, we have subcontractors to respond. Please contact Ross Care on 0151 653 6000.