Our Services
Video campaign launched to help ease winter pressures
We’ve launched a series of videos designed to ease the strain on services this winter and urge residents to go to their nearest walk-in centre (WIC) or urgent treatment centre (UTC) for non-emergency issues.
The five videos have been released to raise awareness on how to use these services and help ease the demand on A&E services during the winter months. The videos cover several different topics and can be found on our website.
Mossley Hill on course to being operational
Greatest Hits Radio and other stakeholders have been given a tour of our new state of the art mental health facility at Mossley Hill, ahead of the final preparations to make the 80 bed inpatient unit fully operational.
The national radio station was given a tour of the site, which includes four single sex wards for male and female patients and also interviewed Chief Executive Officer Trish Bennett, Deputy Chief Medical Officer, Dr Anna Richman and Chief Nurse, Jenny Hurst about the new facility and its significance in ending dormitory style mental health care in Liverpool.
The new facility, built on the grounds of the former Mossley Hill Hospital, has a nod to its Liverpool heritage within it, displays striking photography of landmarks from across the city and ward names with links to notable figures from the city’s history. More information on the new facility can be found on our website.
New out of hours mental health support service for Warrington, Widnes and Runcorn
We’ve commissioned Mental Health Matters to provide a new, out of hours, mental health crisis service for residents of Warrington, Widnes and Runcorn. It provides free mental health support to residents aged 18 and over.
Experienced staff offer non-clinical emotional, social and practical support to people in a mental health crisis, as well as advice, guidance and information to support wellbeing.
There’s no need for a referral, or an appointment, support is accessible in person, or virtually via phone on 07484 061 684 (6pm to 11pm) or video call. Emails can be sent to: mhm-no2.warringtonandhalton@nhs.net
The Support Hub is based in Warrington and provides sessions one night a week from locations in Widnes and Runcorn. Opening hours and locations are:
- Warrington - Thursday to Monday, 6.00pm to midnight at Ribban Court, 20 Dallam Lane, Warrington, WA2 7NG
- Widnes - Tuesdays, 6.00pm to midnight, venue to be confirmed, check by clicking here
- Runcorn - Wednesdays, 6.00pm to midnight at Castlefields Community Centre, Village Square, Castlefields, Runcorn, WA7 2ST.
Please note, the Support Hub is not suitable for people needing urgent medical attention, for example, self harm injuries, who should attend A&E or call 999.
Residents in Halton and Warrington benefit from new support service for Autistic adults
Residents in Halton and Warrington are set to benefit from a new specialist service to support autistic adults and aims to improve mental health, social confidence and independence.
The Autism Post Diagnosis Support Service is designed to provide tailored, post diagnostic support to adults (18+) who have received an Autism Spectrum Condition diagnosis. The service is open to adults registered with a Halton or Warrington GP and is accessible via referral from health professionals or self referral. More information is available in the news section of our website.
Transcend open to direct referrals
Our gender identity clinic, known as Transcend, has opened for direct referrals for the first time. The service provides flexible support options for a number of assessments, such as diagnosis of gender incongruence, psychology, hormone therapy, voice therapy, hair removal and gender affirming surgery. More information is available in the news section of our website.
Suicide and the workplace - Intervention, prevention and support for people affected by suicide
Our Consultant Clinical Psychologist, Claire Iveson has contributed to BS 30480:2025, the UK’s first standard dedicated to suicide in workplace contexts, which has now been published.
It provides comprehensive, principles based guidance to help organisations plan for, respond to and support people affected by suicide.
The standard has been developed on the consensus of a large group of stakeholders from Government, charities and industry sectors, to reduce stigma, raise awareness and enable employers to take effective and responsible action across prevention, intervention and support for people affected by suicide.
The Life Rooms’ Employment Services featured on Radio Warrington
Individual Placement Support (IPS) Employment Service at The Life Rooms featured on Radio Warrington to highlight the support the service offers in helping people with mental health conditions to achieve meaningful part time or full time employment that aligns to their skills and interests. IPS support people across Halton and Warrington, Liverpool, Sefton, Knowsley and St Helens. Find out more about IPS here.
Our Achievements
Sefton Pulmonary Rehabilitation Service given national accreditation
Our Sefton Pulmonary Rehabilitation Service has been awarded accreditation by the National Pulmonary Rehabilitation Service Accreditation Scheme (PRSAS), recognising its commitment to delivering high quality, patient centred care.
This prestigious accreditation confirms they have met best practice standards across all aspects of pulmonary rehabilitation, including clinical quality, patient safety, workforce development and patient experience.
Delivered by the Pulmonary Rehabilitation Team in partnership with the Sefton Community Respiratory Team, the programme spans a wide geographical area and is strategically offered at two community venues in the north and south of Sefton. More information is available in the news section of this website.
Mersey Cares Impact Report 2024-25
Our charity’s second Impact Report, details the projects which our supporters have helped to make happen and the differences these have made for service users, patients and staff. From creating calming garden spaces, launching confidence building courses, providing festive gifts for young people and funding essential suicide prevention training, a meaningful difference has been made across Cheshire and Merseyside.
We have also invested in staff wellbeing, dementia care, carer support, care coordination research and wellbeing support for new mums. Thank you for helping us make an impact where it’s needed most.
Our Research
Understanding the impact of social prescribing on mental health and wellbeing
The Mental Health Research for Innovation Centre (M-RIC) recently held a workshop to explore a potential research project on the impact of a new social prescribing scheme called Citizens Advice on Prescription.
It involves health professionals in both primary care (GPs) and secondary care (hospitals) referring patients directly to Citizens Advice so they can get support for non-medical issues that can significantly affect their health and wellbeing.
Over 25 M-RIC public members took part in a thought provoking discussion at the event and the feedback will be used to inform the research project’s future development. Read more about the workshop and the project on the M-RIC website.
Tashi’s story, “M-RIC has brought about such a positive change in my life”
In a new blog on the M-RIC website, M-RIC Service User and Carer Representative, Tashi reflects on her mental health journey, how running and voluntary work help to keep her mental health on track and why she is passionate about championing research.
Get Involved
Autumnal courses at The Life Rooms this month
The Life Rooms’ November Learning Timetables are available to view and book now. Free sessions in Autumnal themed crafts can support people to build social connections and confidence, while sessions on how to eat well on a budget can support people to look after their health and wellbeing as we move into the time of year where money can get tighter.
The courses are delivered from The Life Rooms’ in Walton and Southport, as well as several community venues across Liverpool and Sefton. Check out their timetables.
Join M-RIC’s online young people’s research group taster session on Saturday, 15 November
M-RIC is launching a new research group for children aged 11 to 24 to help support our digital mental health research. An online taster session is taking place on Saturday, 15 November, 2pm to 4pm.
If you are a young person, parent or carer, or you work in a community organisation or service that supports young people, please help us spread the word. Find out more and sign up on the M-RIC website.
Countdown to Christmas at The Life Rooms
The countdown is on for community Christmas celebrations at The Life Rooms, with creative crafts to support wellbeing and confidence, opportunities to find support and social connection and a Grotto for local school children.
The Life Rooms’ Christmas events are always a fun way to celebrate the season and parties will be held at The Life Rooms Southport on Thursday 11 December and in the Life Rooms Walton on Friday 12 December.
Can you warm a child’s heart by giving a gift this Christmas?
Mersey Cares, our dedicated NHS charity has launched its 2025 Secret Santa Appeal to give a gift to children and young people accessing our services this Christmas.
Christmas can be a difficult time for many families across the region but our appeal seeks to spread a little festive magic, warming the hearts of the children we care for.
By donating a gift or cash, you'll be supporting children accessing our Children in Care Teams, Children and Young People’s Mental Health Services (CAMHS), Carer Engagement Team as well as the Specialist Perinatal Service and health visiting teams across Cheshire and Merseyside.
More information can be found on the Mersey Cares’ website or you can follow our campaign and countdown calendar to Christmas on our social media channels: Facebook | X/Twitter | LinkedIn | Instagram
Join us for a festive fundraiser!
There are other opportunities to help Mersey Cares as we build up to Christmas, including the iconic Liverpool Santa Dash on 7 December – can you run for our charity? Supporting us with a fundraising challenge can help us make such a difference across Mersey Care's, funding projects beyond the scope of typical NHS funding.
Also, not to miss in the run up to Christmas are:
Run Alton Towers (17 November) A 10k around the famous theme park with ride access included. There is also a junior race for the kids, making a great family day out and brilliant way to introduce children to fundraising.
Run Aintree (14 December) A series of distances available at the home of the Grand National!
MC Magazine
Out now: MC magazine summer issue.
- Read real life stories:
- Health anxiety – how the power of thought can change lives
- Talking teen – why Adolescence made a drama out of a crisis
- Understanding OCD – real life experiences and ways to cope
- Telehealth – a patient’s experience of how technology helped recovery
- Meningitis – why university students should make sure they’re protected
- Living well-derly – simple ways to get more active in later life
Join our stakeholder news mailing list
Do you know someone who wants to learn more about Mersey Care by joining our stakeholder mailing list? Please ask them to fill in the form on our website and they’ll be the first to hear all our news.