Service available in:
We have Urgent Treatment Centres (UTCs) and Walk In Centres (WICs) across Cheshire and Merseyside.
If you need same day urgent care, please contact www.111.nhs.uk or call 111. It’s available 24 hours a day, seven days per week and they’ll know the best service for your treatment need.
You can also turn up to any of our UTCs and WICs without an appointment. Select your nearest site from the drop down menus below for further information. However, if its an emergency or a serious injury, you should dial 999 or go straight to A&E.
A&E or 999 is for life threatening situations and emergencies, such as loss of consciousness, a sudden confused state, chest pain, breathing difficulties, fits that are not stopping and severe bleeding.
For any medical or mental health emergencies, you should call 999 or visit A&E. This is when someone is seriously ill or injured and their life is at risk. Visit when to call 999 for further information and emergency examples.
NHS 111 can help if you need urgent medical help or you’re not sure what to do. Its available online or over the phone 24 hours a day, seven days per week.
If you are worried about someone with mental health problems, go to our Urgent help page.
Our Walk In and Urgent Treatment Centres are run by a team of highly skilled multidisciplinary staff, who can provide consultations, advice and treatment for minor injuries and illnesses in both children and adults.
If you have any COVID-19 symptoms, please self-isolate and contact NHS 111.
Our Urgent Treatment Centres:
St Chad's Urgent Treatment Centre is open Monday to Saturday 8am to 8.30pm and on Sundays and Bank Holidays they are open 10am to 8.30pm.
Before attending, we recommend you contact NHS 111 to check this is the service you require, as they may be able to help arrange your appointment.
You can also turn up to any of our Urgent Treatment Centres without an appointment.
Our Knowsley Urgent Treatment Centre
Our Urgent Treatment Centres are run by a team of highly skilled multidisciplinary staff, who can provide consultations, advice and treatment for minor injuries and illnesses in both children and adults.
Old Swan Urgent Treatment Centre is open 8am to 8pm seven days per week. Before attending, we recommend you contact NHS 111 to check this is the service you require, as they may be able to help arrange your appointment.
Before attending, we recommend you contact NHS 111 to check this is the service you require, as they may be able to help arrange your appointment.
You can also turn up to any of our Urgent Treatment Centres without an appointment.
Our Liverpool Urgent Treatment Centre
Our Urgent Treatment Centres are run by a team of highly skilled multidisciplinary staff, who can provide consultations, advice and treatment for minor injuries and illnesses in both children and adults.
What our Urgent Treatment Centres do
Our Urgent Treatment Centres are a GP-led service which is supported by highly skilled clinical practitioners. In addition to treating minor minor injuries and illnesses that are not an emergency, the new UTCs are aiming to include diagnostics, urine tests and x-rays, and prescribe medication and issue prescriptions for some conditions. They will also be able to refer patients to other urgent care services within the community and hospitals.
Our Walk In Centres:
All Knowsley Walk In Centres are open Monday to Saturday 8am to 8.30pm and on Sundays and Bank Holidays they are open 10am to 8.30pm.
Before attending, we recommend you contact NHS 111 to check this is the service you require, as they may be able to help arrange your appointment.
You can also turn up to any of our Walk In and Urgent Treatment Centres without an appointment.
Our Knowsley Walk In Centres
Our Walk In Centres are run by a team of highly skilled multidisciplinary staff, who can provide consultations, advice and treatment for minor injuries and illnesses in both children and adults.
Liverpool Walk In Centres are open 8am to 8pm seven days per week. Before attending, we recommend you contact NHS 111 to check this is the service you require, as they may be able to help arrange your appointment.
You can also turn up to any of our Walk In Centres without an appointment.
Our Liverpool Walk In
- Liverpool City Centre Walk In Centre (based at The Beat)
- South Liverpool Walk In Centre
- Smithdown Children's Walk In Centre
Our Walk In Centres are run by a team of highly skilled multidisciplinary staff, who can provide consultations, advice and treatment for minor injuries and illnesses in both children and adults.
Litherland Urgent Treatment Centre is open 8am to 8pm seven days per week. Before attending, we recommend you contact NHS 111 to check this is the service you require, as they may be able to help arrange your appointment.
You can also turn up to our Urgent Treatment Centres without an appointment.
Our South Sefton Urgent Treatment Centre
Our Urgent Treatment Centres are run by a team of highly skilled multidisciplinary staff, who can provide consultations, advice and treatment for minor injuries and illnesses in both children and adults.
What our Walk In Centres do
Our Walk In Centre are run by a team of highly skilled multidisciplinary staff, who can provide consultations, advice and treatment for minor injuries and illnesses in both children and adults.
These include:
- Infections and rashes (N.B. if measles is suspected, you are advised to stay at home and phone your GP or NHS 111 for advice)
- Coughs and flu-like symptoms
- Ear ache and sore throats
- Cuts and bruises
- Minor burns and strains
- Emergency contraception and advice
- Insect and animal bites
- Stomach aches and upsets
- Urine infections
- Minor new eye problems.
Please consider visiting a Walk In Centre before attending accident and emergency (A&E) with a minor injury or illness. A&E departments are for serious and life threatening injuries only.
Is the UTC/WIC the best option?
If you're not sure if a UTC/WIC is the best option for you, you can contact NHS 111 for advice. NHS 111 is available 24 hours a day; 365 days a year for any medical help which is needed fast, but is not a 999 emergency. Calls are free from landlines and mobile phones.
You should still dial 999 as normal in a medical emergency.
We encourage everyone to make sure they choose the right NHS service to get the right treatment. Below is a list of options available depending on your medical need:
- Self-care - This is the best choice to treat minor illnesses and injuries. A large range of common illnesses and injuries can be treated at home or simply with over-the-counter medicines and plenty of rest.
- NHS 111 - If you’re not sure what to do and need medical advice fast, call 111 for free! There is also the online version at www.111.nhs.uk
- Pharmacists (chemists) - Are a great source of health care advice and information. They are experts in medicines and will help you decide if you need to see a doctor.
- GPs - Can help if you have an illness or injury that won't go away and any long standing condition. Other examples may include vomiting, ear pain, stomach ache and back ache.
- A&E or 999 - Is for life threatening situations and emergencies, such as choking, chest pain, sever difficulty breathing, blacking out and blood loss.
For further information visit our help-us-help-you page.
