Service available in:

Who we are

We now have a telephone triage and appointment system to minimise social contact and keep you safe. Please book an appointment before visiting Litherland Walk-in Centre by calling 0151 475 4667.

Patients will be screened for potential symptoms of COVID-19 during the call. Please do not attend if you have come into contact with someone who has symptoms or you have tested positive.

During the call patients will be clinically triaged based on clinical need and will be allocated immediate appointments at an appropriate walk in centre.

Patients can still access the the centre without booking an appointment but may have to wait to be seen. We will ask questions about your health and you will be given an appointment at an appropriate walk in centre.

Litherland walk-in centre provide consultations, advice and treatment for minor injuries and illnesses. These include:

  • Infections and rashes (N.B. if measles is suspected, you are advised to stay at home and phone your GP or NHS 111 for advice)
  • Coughs and flu-like symptoms
  • Ear ache and sore throats
  • Cuts and bruises
  • Minor burns and strains 
  • Emergency contraception and advice 
  • Insect and animal bites
  • Stomach aches and upsets
  • Urine infections
  • Minor new eye problems

Please consider visiting a walk-in centre before attending accident and emergency (A&E) with a minor injury or illness. A&E departments are for serious and life threatening injuries only.

If you're not sure if a walk-in centre is the best option for you, you can contact NHS 111 for advice. NHS 111 is available 24 hours a day; 365 days a year for any medical help which is needed fast, but is not a 999 emergency. Calls are free from landlines and mobile phones.

How to access our service

Litherland Walk-in Centre is currently operating every day from 8am to 8pm, and can be accessed via their telephone triage and appointment system. 

If you need to access the service, please book an appointment by contacting the walk-in centre direct on 0151 475 4667.

Those who only have Covid-19 symptoms will be directed to NHS 111. If you have Covid-19 symptoms and still require walk-in centre treatment for another problem, you will still be triaged and seen.

Help Us Help You

We encourage everyone to make sure they choose the right NHS service to get the right treatment. Below is a list of options available depending on your medical need:

Self-care

This is the best choice to treat minor illnesses and injuries. A large range of common illnesses and injuries can be treated at home or simply with over-the-counter medicines and plenty of rest.

NHS 111

If you’re not sure what to do and need medical advice fast, call 111 for free! There is also the online version at www.111.nhs.uk

Pharmacists (chemists)

Are a great source of health care advice and information. They are experts in medicines and will help you decide if you need to see a doctor.

GPs

Can help if you have an illness or injury that won't go away and any long standing condition. Other
examples may include vomiting, ear pain, stomach ache and back ache.

Walk-in centres

Provide consultations, advice and treatment for new minor injuries and illnesses.

A&E or 999

Is for life threatening situations and emergencies, such as choking, chest pain, sever difficulty breathing, blacking out and blood loss.